Return Policy
We value your business - and try to fill your order
precisely - EVERY TIME. If your shipment should be damaged in
transit, immediately send an email to
sales@betterbuysforpets.com or call us at toll free at
877-657-2467 and we will assign
you a Return Authorization number (RA). We cannot accept
returns without this number.
We ship all orders in U.S.P.S or like cardboard cartons to
ensure that you receive your order in good condition.
Please note: Shipping charges are non-refundable.
Refunds or credit will be assigned on a case-by-case basis.
Freight must be pre-paid on all authorized returns.
C.O.D. returns cannot be accepted and must be received within
30 days of purchase - All goods must be
in new and clean condition, ready for resale.
Over 30 days must have
an authorization and a restocking charge of 20% will be accessed
Products must be
returned in original packaging . Items that are misused or
abused cannot be accepted for credit. If these
conditions are met we will gladly refund the cost of the
merchandise. Postage will Not be refunded unless the error
is ours.
Once again...we
appreciate your business and will make every effort to
address any problems that occur.
Customers are
responsible for return postage
Better Buys for pets
The Latimer Corporation
3419 Virginia Beach Blvd B22
Virginia Beach, VA 23452
Phone: 757.228.7356
(Toll Free)877.657.2467
Fax: 757-463-6861
slaes@betterbuysforpets.com
